It”s already been a manic Monday for Cobb school students, teachers and parents and many others globally.
Zoom, the video teleconferencing platform that’s become heavily relied-upon during the COVID-19 pandemic, has crashed around the world.
We got a text from a Cobb schools parent shortly after 8 a.m. saying the Cobb Teaching and Learning System, the district’s instructional portal, was down.
The district said around 9:30 a.m. that CTLS is operational, but that since 8:10 a.m., “Zoom has been experiencing a worldwide outage. The problem is being worked on, District staff is in direct contact with Zoom executives, and currently, there is no timetable for its return. We will update our community via social media and email as soon as the situation is resolved.”
Zoom is how student attendance is marked and virtual class participation is conducted. The parent who texted us said Microsoft Teams is being utilized as a backup. The district said that alternative had some issues and was down at times last week.
CTLS had some technical issues at times during the first week of all-online classes in Cobb last week.
The district also said to parents Monday morning that “your student’s workload is still accessible. Your teachers will be contacting you with more information shortly.”
Cobb schools has set up a technical support system for parents and teachers:
Parents can e-mail Parent.Support@cobbk12.org or call 770-426-3330 for assistance, while students can e-mail Student.Support@cobbk12.org.
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