Submitted information and photo:
The Delta Community Credit Union branch at 1205 Johnson Ferry Road has a new manager. While the role is new to Jill Dent, her passion for serving members, especially at this branch, is not. She worked in customer service positions for more than a decade before coming to work for the Cobb County-based credit union.
“I’ve also been a member of Delta Community for more than 20 years, so I knew that any credit union that takes such good care of me as a customer would also be a good employer,” explained Dent. “I came to work in our Johnson Ferry Branch in 2016, and now I love this team, and I love this community.”
After beginning her career at Delta Community as a Member Service Agent, Dent was promoted to Assistant Manager of the Johnson Ferry branch in 2017. This month, she was tapped for the manager position after former manager Eddie Johnson was promoted to oversee all the Delta Community locations in North Fulton and Cobb County.
“We have a large number of business members who do their company’s banking here, thanks to the large number of nearby restaurants, retail stores and medical offices in East Cobb,” said Johnson. “Our members have very high expectations for hands-on customer service, and many of them will ask for a specific teller by name, and are willing to wait to see their favorite. Jill is well prepared to address members’ needs for trustworthy, dependable financial advice and products.”
Dent says she plans to continue being involved in community events, such as the East Cobber Festival, and partnerships with nearby schools like Walton and Pope High. But most of all, she’s excited to continue offering the superior service to our members they have come to expect.
“Many of our members visit on a regular basis – sometimes twice a week,” added Dent. “We have many wonderful opportunities to help them with their day-to-day banking needs, and also with those more complex, ‘lifetime’ milestones, such as buying a new home, or opening a business. I’m excited and grateful for the opportunity to help.”
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